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MONACO JEWELERS
ONE-YEAR SERVICE WARRANTY
Monaco Jewelers stands behind the watches we sell. Unless otherwise stated at the time of purchase, watches purchased from Monaco Jewelers include a one (1) year limited service warranty beginning on the original date of purchase.
WARRANTY COVERAGE
During the warranty period, Monaco Jewelers will cover defects in materials or workmanship affecting the following components under normal use:
- Watch movement
- Hands
- Dial
If a covered component is determined to be defective during the warranty period, Monaco Jewelers will, at its discretion, repair the watch or provide an appropriate replacement without charge for the covered repair.
Proof of purchase, such as an invoice, receipt, or order number, is required for warranty service.
WHAT IS NOT COVERED
This warranty does not cover:
- Normal wear and tear
- Batteries
- Watch cases
- Crystals
- Bezels
- Crowns
- Straps, bands, or bracelets
- Clasps or buckles
- Cosmetic damage, scratches, dents, or discoloration
- Damage caused by accident, impact, misuse, abuse, or improper handling
- Water or moisture damage
- Damage resulting from improper care or storage
- Loss, theft, or damage caused by outside circumstances
WATER RESISTANCE
Unless specifically stated in writing at the time of purchase, water resistance is not guaranteed. Water resistance can diminish over time due to aging seals, gaskets, crowns, crystals, or previous servicing.
We recommend having the watch professionally pressure-tested before exposing it to water.
UNAUTHORIZED REPAIRS OR ALTERATIONS
This warranty will be void if the watch has been opened, repaired, serviced, modified, or altered by any person or service center not authorized by Monaco Jewelers during the warranty period.
The warranty does not cover damage resulting from unauthorized repairs, alterations, negligence, accidents, or any condition unrelated to a defect in materials or workmanship.
WARRANTY SERVICE
If your watch requires warranty inspection or service, please contact Monaco Jewelers before sending or delivering the watch.
Our team will provide instructions regarding the inspection and service process.
Monaco Jewelers 33955 Doheny Park Road San Juan Capistrano, CA 92675
For assistance, please contact us by phone or visit our Contact Us page.
IMPORTANT
This is a Monaco Jewelers service warranty and is separate from any manufacturer's warranty that may or may not accompany the watch.
Warranty coverage applies only to the original purchaser and is subject to the terms and exclusions stated above.
WARRANTY SERVICE ADDRESS
33955 Doheny Park Road, San Juan Capistrano, CA 92675 Have Questions? (949) 489-3510 Mon - Fri 10:00 am to 6:00 pm Sat - 10:00 am to 5:00 pm Sun - Closed
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